Hainault Home Improvements
Their doors. Their experience.
Independent feedback about HHI and Essex Composite Door Shop.

Read customers’ experiences of choosing a door and working with HHI. Visit our independent review profile for the current reviews and rating.
Efficient, polite, professional at the front of house and workmanship by Ashley (fitter) was excellent – lovely man!
Every testimonial, as our customers wrote it.
Honesty in pricing and online design tool easy to use , highly efficient for designing exactly what you need
Really happy with my new front door. Lovely quality, great service and fitted by Harry who was polite, clean and efficient, and answered all my questions and was friendly and professional
Love my new front door from the Essex Composite Door Shop! Searched high and low for a reliable company and am very happy that I went with them.
Harry was fantastic, he arrived promptly and was polite and helpful throughout the fitting. Our new front door is really lovely, we’re very pleased with it and would definitely recommend this service.
We are very happy with the excellent service from Essex Composite Door Shop. The whole process was seamless, from start to finish. The door fitters were polite, friendly, and professional. The door looks fantastic and was very reasonably priced.
From the beginning Essex composite was the best quote regarding supply and fit.
Harry who fitted my door amazing!!!! He was efficent. So happy with my new Composite door
Thank you
Excellent service all around by everyone here. Nice quality door set. Michael fitted it all, very clean, neat, professional and trustworthy – highly recommended.
We had Harry fit our door. He had a lovely manner and did an excellent job. We would highly recommend the company.
Michael was very helpful and polite and cleaned up everything after he finished. Really pleased with my new doors and would highly recommend.
Thank you for the wonderful work, my house looks much brighter, and the consideration they took as I’m wheelchair bound the lads were magnificent treated myself and my house with respect… As for a recommendation go ahead with my blessings…. Good work Harry and Michael
Mike and Harry did an AMAZING job, as did Jordan in sales. This is the third time we’ve used Essex Composite Door Shop on different flats, the latest two were in deepest Kent, so they do travel!
Honestly, an amazing professional and quality bit of work! Can’t recommend them highly enough – thank you!
Great install at a reasonable price
Highly recommend!
Over the moon with our new door installed by Hainault Home Improvements . Installation was excellent and the photos of the door speak for themselves!
Could not recommend enough!
I was originally quoted over 4k with another company and then found Essex Composite Door Shop. It was under 2k, and everything was done within 4 weeks!
Harry, who fitted the door, was lovely. He arrived on time and had everything done, cleaned up and looking amazing in a couple of hours. So so happy with the door and really could not understand why anyone would choose somewhere else when their prices are so good. Hope this gets passed on to Harry as he really was great! Thank you!
Upfront sales process conducted in-store was first class and the price very reasonable. Once we had agreed our specifications, the ordering/manufacturing of the door was completed within 2 weeks! Installation was thereafter completed in little over a half day on agreed date by highly competent, friendly and professional tradesman. We are very happy with the look of the door. Query regarding minor legacy pointing issue that was not caused by installation was handled by the aftersales team and peace of mind given that integrity of installation was unaffected. We love the door!
5 stars from me, the gentlemen who work here are above and beyond and the fitter was very professional and courteous.
We’ve just had a Solidor fitted and from start to finish Hainault Home Improvements have offered 5* service. They have an impressive showroom which helps a lot when choosing your finish and design, they’re really competitive on price and super quick at getting everything booked in and fitted. This is a great local company with bags of experience and are able to offer a personalised service that you just wouldn’t get with the larger competitors. we can’t recommend them highly enough.
Had a new front door and rear windows from HHI & are very happy with both them and the service provided by HHI throughout. The door itself seems to be extremely high quality & very secure (‘Solidor’ being the manufacturer), their prices were reasonable and the staff are professional and polite. Particularly Harry & Mike who did the installation and are clearly very good at what they do.
We received amazing service. We were putting new windows into a rental property, to which the tenants were due to have a baby within the next two months. Hainault Home Improvement Ltd (Essex Composite Door Shop’s sister company) were made aware of this situation and did everything they could to make sure the new windows were fitted well before the baby was due. I would definitely recommended.
Very professional and very competitive prices… Would highly recommend.
Very Friendly team from admin to fitter. Ordered door on 1st November and was fitted 2 weeks later. Fast and efficient. One very happy customer, thank you for a warm Christmas.
Very good quality work and price on the composite door bought and installed. Will use their services again.
Highly recommend!!
Always quick and efficient, fitters came on time, were polite, clean, tidy doing a great job.
Have used this company a couple of times and would definitely use again.
I don’t normally leave feedback, but this time I wanted to thank Hainault Home Improvement for services they provided for us.
Great customer service, and great craftsmanship.
Well done.
Absolutely thrilled with my new windows and doors. The service from the original call, the home visit and the subsequent fitting was truly brilliant. I can not thank you enough. The house has been completely transformed. I have no hesitation in recommending you. Just wow!
Very helpful, a great family run business, all with your interest and maximum safe service in mind, will help with everything you need, after sales prove reliable and will look after you, fantastic proper people, that’s gold dust.
Five star service with a competitive quote and everything completed to time. After getting three quotes from all highly rated companies, I have found this one the most straightforward to design and order and the easiest to communicate with. The fitter did a fantastic job too! Great experience and really happy with our new door!
I was very pleased with my new door. I was kept up to date regarding installation. The fitter was really polite and did a brilliant job installing my door. The finish of door and frame was perfect. Thankyou.
High quality and top class customer service. We are very happy with our doors and will 100% be recommending your company to our friends. Top service.
Very seamless process with a great choice of doors at a good price. Harry our fitter was excellent. Could not be more pleased.
Fantastic service from start to finish. Friendly staff and I am really pleased with the porch they have built for me.
Such a smooth and easy process from the start to the finish. Door looks amazing and fitted to a very good standard. Highly recommend.
Brilliant service very quick and the fitter was first class
About £500 cheaper than competitors offering the same guarantees.
Ordering was a breeze and promptly arrived being fitted 1 day after they received my door from the manufacturer.
Fitting was stress free and the fitter was very professional. Very happy with the door and its fitting. Provided with plenty of keys.
Time will tell as it beds in but I am a very very happy customer. Straightforward and stress free for me the customer.
Well done HHI!
Fantastic experience throughout, from ordering to fitting. The company were proactive in following up on the quote and the adjustments to it that were required were made without any fuss. Fitting was professional and efficient and nothing was too much trouble. I am so pleased with the final finish. I would highly recommend the Company.
Great service and I couldn’t recommend them any more! I’ve used them twice already and I will use them again ! 5*
Wow! These guys have done any amazing job for my brother and myself with our new front door. Looks great, fitted professionally and even cleaned up, filled and painted to make it look top dollar. Lots of great service, for a great price also. Highly recommend.
Great experience right through from quoting to fitting – all staff friendly and helpful, and the new front door looks great. Highly recommended.
I used Hainault Home Improvements for my porch. Used them for windows, stairs, the porch and soffits and fascia boards on different occasions and always found them to be competitively priced, tidy workers and no subsequent issues. If you order the door via their dedicated composite door website you can shave a couple of hundred off that too
Hainault Home Improvements did our doors and my Dad’s. Very pleased also very reasonable too.
Very happy with the service, products and installation of our windows and door. Would recommend.
Great front door which was expertly fitted. The fitter was professional and courteous.
Last week we had a side door, two side windows and a bathroom window installed.
We were so impressed with Jordon who installed the above over two days.
He was very professional in the manner in which he carried out the installation, hard working, courteous and informative at every stage of the installation process. During the intensive heat he did not stop apart from the odd cup of tea or glass of water. He was very diligent to ensure that the area of installation was cleared up and cleaned after every part of the process.
Really pleased with the whole experience. They were helpful in choosing the correct product. The fitter was excellent and did a fantastic job. I would highly recommend this company.
Superb. I am really pleased with the work they did. They were very tidy and work was great. Would recommend them to anyone.
Sash windows and doors. From the measuring up to the final stage, we could not have wished for better service. Fabulous windows and doors. All fitted by excellent fitters, who went above and beyond. Left everything clean and tidy. A really professional service that deserves recognition. Highly recommended.
These guys don’t mess around. They delivered everything on time and to a very high standard. They fitted the door perfectly and omg the quality is superb. The finish was perfect. Great job! Highly recommended. Flawless.
They were very helpful and on hand for any adjustments. I would definitely recommend!
Punctual good customer service would recommend them to friends and family and will definitely use them again.
I had a set of PVC windows and French double doors installed by Hainault Home Improvements. They did a superb job – very pleased with the quality of workmanship and finish. I was expecting some damage to the surrounding wall plaster but there was barely any at all, and they also cleaned up everywhere afterward. Very satisfied and would recommend them.
Hardworking, efficient, and very polite fitters. We have just had new front windows and a porch fitted by Hainault Home Improvements. From start to finish they have been professional and reliable. I am very happy with the standard of work and the polite behavior of their workers. I would thoroughly recommend them. I was given their number through several previous customers and they have lived up to their reputation. Excellent work!
Nice work. Everything installed on time.
I’ve had my door fitted today and I can thoroughly recommend this company. From the first contact to the last I have been happy with the service. Honest, competent, and quality work, and my new door look amazing. The lovely fitter was tidy and polite and explained everything very well. I would 100% recommend it.
Very helpful, very pleasant, I can’t fault them.
Great service, great price, very professional.
My experience with HHI was professional from start to finish. They kept me informed throughout the build of our extension, ensured that there was always a workaround if any issues occurred. I felt I could always trust their judgement and the final building work was completed to the highest of standards. I was so impressed with their services that we ended up using them to have our windows and doors replaced!
We have just had new front windows and a porch fitted by Hainault Home Improvements. From start to finish they have been professional and reliable. I am very happy with the standard of work and the polite behaviour of their workers. I would thoroughly recommend them. I was given their number through several previous customers and they have lived up to their reputation. Hardworking, efficient and very polite fitters. Excellent work!
5-star company! Highly recommend! My experience with HHI was professional from start to finish. They kept me informed throughout the build of our extension, ensured that there was always a workaround if any issues occurred. I felt I could always trust their judgement and the final building work was completed to the highest of standards. I was so impressed with their services that we ended up using them to have our windows and doors replaced!
I have used many times now, which is testimony in itself.
Hainault Home Improvements (HHI) treated us incredibly well. It was great to see and touch the products in the showroom and we didn’t feel under any pressure to buy at any time. We needed to delay the fitting due to another trade letting us down at the last minute but this was not a problem for HHI who rescheduled us with no fuss at all. The fitters did a great job and left the place tidy and clean.
Existing windows had for over 20 years and were installed by Hainault Home Improvements – good quality windows that last
Timely installation, good product, neat job, no mess.
Good, quality service with efficient fitters.
Very satisfied, recommended them!
This is the second time we have used Hainault Home Improvements. We would use them again. Good service and always happy to come back and address any problems.
We recently purchased a composite front door from Hainault Home Improvements Limited. We are extremely pleased with our door, and it’s had endless comments… even from passers by! The product is of brilliant quality and the highest security. Not only does it look gorgeous it is so well made. The team – from ordering to fit – were very professional, extremely helpful and timely. This company comes highly recommended.
Very good. We would certainly recommend.
Excellent workmanship, on time, friendly & nothing to much trouble. I Would certainly recommend their services & would use them again.
Fitted a composite front door and window to our new porch, excellent workmanship. Based upon my experience I would use again and consider using their other services.
After having a solidor fitted i have been very happy with the quality of work done and handling off the installation. Would definitely recommend them again.
Excellent service from start to end. Very pleased with the finished product.
Excellent service and standard of door. Very happy customer.
Had the pleasure of having windows and doors supplied and fitted by Hainault Home Improvement. The entire process, from calling to book the initial appointment, through the on-site survey, to the actual install, was very well managed and a joy as a customer. The salesman was a breath of fresh air with a very open style and no upsell pressure. The fitting team were very experienced, courteous, friendly, and tidy. Would not hesitate to recommend Hainault Home Improvement very highly.
This company was a pleasure to deal with. Excellent customer service with good communications throughout the whole process. Competitive in price. Left everything clean and tidy. Very very pleased with the end result. We recommend.
Despite various problems with the installation, mainly due to the age of this property, the contractors were able to overcome these and finished in a timely and efficient manner.
Hainault Home Improvements Ltd provided excellent polite service, quality products with a reasonable price. The whole experience from start to finish in dealing with this company was above expectation.
Very happy with the final result, both doors and sidelights look fantastic. The fitter was very polite and hardworking, would highly recommend him (Ashley), an asset to the company.
Was 100% satisfied , the quality of the doors supplied and the speed at which they were fitted could not be better. I will be returning in a few months to have my rear doors replaced.
Have used them several times before, first time on the recommendation of neighbours and they are scheduled to build a porch later this year. Got a quote from another company as well. Essex Composites, to our knowledge and with the quality of their work came in very significantly lower than “the other company” – Result!!
This company was a pleasure to deal with. I found them competitive in price. They were punctual, treated my home with care and I was very pleased with the windows and their fitters. An excellent company to deal with and I would recommend them. In fact, I already have.
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